In a perfect world we would have all the time we need to build up relationships with our clients. But the world is not perfect and in some roles you need to at least have a rapport with your clients, and be on the way to building a relationship, almost instantly. Ever been to a […]
Doing what you are told is the easy part, being willing to understand the reason behind it and consequences of your actions takes a bit more effort and courage. In what feels like another lifetime, I used to work at a large chain department store. You know the ones, they sell everything from toothpaste to […]
Next time you are at work, take a look around. How well do the individual departments work together? Would you say you have a good understanding of how each department works? Or how their roles fit with your own? Everyone likes to think that their own role is the most important, that the business couldn’t […]
Over the years I gotten very used to family and friends telling me they have no idea what I do for a living. What I did find interesting is that when I applied for audit roles at accounting firms some of the feedback I received included ‘We don’t know where you would fit with what […]
January is almost over and we are starting to look at all those New Year’s resolutions we made for ourselves, all the things that we were going to stick to that would make our lives better than previous years. How are we all going with them? No judgement, hey sometimes we do put a little […]
I find spending time with family over the Christmas and New Year period helps to remind you how precious your time together is and the things you can learn from each other. Growing up I had the privilege of being able to get to know my great grandmother. Nanna Etchell was the ultimate stereo- typical […]
Not a subject we like to think about, especially at this time of year, but I wanted to share how using the correct approach to investigations can help you to make better decisions for your business. This example was shared by a former colleague, who unfortunately can’t remember where he first heard it so if […]
Traditionally, when people hear the word audit, most instantly think financial records. This is understandable, because the first audits to be conducted were technically financial, although the currency used was the bartering of goods rather than coin. Records still needed to be kept and checked to keep track of the number of baskets of corn […]